Mongolia approved the Digital First policy at the Cabinet meeting on September 24, 2025. The initiative aims to enhance government productivity and accelerate digital transformation nationwide.
The policy prioritizes technology in decision-making, policy development, and service delivery. It seeks to eliminate paper-based processes and modernize public services across all sectors.
Minister of Digital Development, Innovation, and Communications Batshugar Enkhbayar explained that the policy establishes a framework for all state, citizen, and legal entity interactions to follow Digital First principles.
Previously, Mongolia focused on expanding digital services, introducing technology, and digitizing paper-based operations. The new framework strengthens the country’s long-term development goals.
The policy aligns with Mongolia’s medium- and long-term strategies, integrating technology into governance, education, health, and business services. Experts say this approach ensures efficiency while reducing administrative bottlenecks.
Implementation will involve government agencies, private-sector partners, and citizen engagement. By prioritizing technology, Mongolia aims to create a seamless, modern, and accessible public service environment.
The Cabinet highlighted that the initiative will accelerate workflows, enhance transparency, and improve communication between government and citizens. Officials noted that digital adoption will also reduce errors and processing times.
Industry analysts welcomed the policy, observing that it could increase Mongolia’s competitiveness and support innovation-driven economic growth. Collaboration with tech firms and startups is expected to expand.
The government plans phased adoption starting with high-priority departments. Agencies will integrate digital tools, automated processes, and online platforms to replace manual procedures, with training provided for staff and stakeholders.
Looking ahead, authorities intend to extend the initiative across national and local administrations. They anticipate improved citizen satisfaction, lower operational costs, and stronger data-driven governance.
This policy marks a significant step in Mongolia’s transition to a modern digital state. Officials expect it to enhance efficiency, promote innovation, and strengthen public-sector responsiveness.
